Last Updated: October 2026
At HUZREEM, we aim to deliver your favorite fragrances safely and conveniently to your doorstep across Pakistan.
1. Delivery Coverage
HUZREEM currently aims to provide delivery services across Pakistan, subject to courier service availability in your area.
2. Order Processing Time
Orders are generally processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays may take additional time to process.
3. Delivery Time
Estimated delivery times are:
- Major cities: 2–4 business days
- Other serviceable areas: 3–7 business days
Delivery times are estimates and may vary due to weather, public holidays, courier delays, or other unforeseen circumstances.
4. Shipping Charges
Shipping charges will be displayed or communicated to customers before order confirmation. Any free-shipping offers will be subject to the terms of the promotion.
5. Cash on Delivery (COD)
Cash on Delivery may be available in selected areas, subject to courier coverage and order confirmation.
HUZREEM may contact customers to verify COD orders before dispatch.
6. Order Tracking
Where tracking is available, customers will receive tracking details through their provided contact information after dispatch.
7. Delayed or Undelivered Orders
If your order is delayed or you have not received your parcel within the estimated delivery period, please contact our customer support team.
8. Incorrect Address or Contact Information
Customers are responsible for providing accurate delivery addresses and active contact numbers. Incorrect information may result in delays or additional delivery charges.
9. Damaged or Incorrect Products
If you receive a damaged, leaking, or incorrect product, contact HUZREEM within 48 hours of delivery and provide clear photographs or an unboxing video so we can review the issue.
10. Contact Us
For shipping-related questions or assistance, please contact HUZREEM through the contact details provided on our official website.
HUZREEM — A Fragrance That Defines You.